Tuesday, April 7, 2009

Nice Testimonial

I received this email the other day for an extremely happy customer and thought I'd share it.

"Just wanted to send kudos your way for such quick shipping and a high quality product. I was having trouble finding a 6x9 pillar to fill a large, floor standing candle urn and your product filled the bill. I picked up the black, Opium candle and must say that the fragrance is a pleasant incense, not at all overwhelming like some cheap head shop. Great stuff! Keep up the good work and I'll spread the word about your business. Best, Neill - Florida"

It seems that it is more of human nature to send emails when your unhappy about an outcome then to send them when things turned out perfect. Of course we are here to help if there is a problem with anything. If you have any testimonials about our products we would love to hear them. I will be setting up a testimonials page on our site soon but for now you can either leave them as a comment here or shoot us an email.

Wednesday, April 1, 2009

Not All Candles Are Created Equal

We received a phone call the other day from a customer who had just placed a nice size order of jar candles with us a few days before this call. She wanted to check the status of it and we were happy to tell her it was shipping out that day. As the conversation started to come to a close she said she had a minor complaint. She said that on her previous order of jar candles non of them stayed lit, the flames just kept going out. That is not usually a complaint we get about our candles so we began to ask her a few questions of our own to try and see what the problem may be. Through continued conversation the lady admitted that she had been on our site and had left it. She wanted to do a little more looking around the web before making a purchase. She came upon a different candle company's website who sells jar candles in glass that look similar to ours. She must have called her order into this other company because she said she asked them if their jar candles were the same thing as U.S. Candle Company's candles. The customer service person told her they were so she placed her order with them. We explained to her that we do not sell to this other company and that they were not our candles. In fact she told us that her 26oz jar candles had 2 wicks in them. We DO NOT put 2 wicks in our 26oz jar candles, we don't need to. Our jar candles burn great with 1 wick. The point of sharing this story is that if you want OUR great burning jar candles make sure that you are getting OUR candles and not some cheap imitation made with lower quality materials. If you ever have doubts that another sites candles are not ours feel free to call or leave a comment to find out if they are legitimate.

Tuesday, March 31, 2009

Top 20 Fundraiser Fragrances Sept - Dec.

One of the most common questions we get asked by fundraising groups is "Which fragrances should I choose for my sale?" In order to help you out with that, we have put together a list of the top 20 scents. These numbers are based on the number of jars candles sold September - December, which is the best time of year for fundraising. The list is in order from highest number sold to least number sold.

  1. Spiced Pumpkin

  2. Baked Apple Crisp

  3. Apple Cinnamon

  4. Sage and Citrus

  5. Maple Sticky Buns

  6. Warm Vanilla Sugar

  7. Caribbean Holiday

  8. Homemade Pumpkin Roll

  9. Sugar Cookie

  10. French Vanilla

  11. Cinnamon Stick

  12. Gingerbread

  13. Blueberry Cobbler

  14. Holiday Wreath

  15. Cinnamon Bun

  16. Victorian Christmas

  17. Lilac

  18. Autumn Harvest

  19. Christmas Essense

  20. Coconut Mango Splash

Monday, March 30, 2009

What would you like to see?

In a business driven by what customers want, we do our best to come up with new products we think you want. There are a lot of ways to determine what will be in demand and what won't but the easiest way is to ask... So we are asking, what would you like to see us offer on our site? Let us know, anything from candles to accessory items, and we will do our best to make it available for you at affordable pricing. You can suggest items to us in an email or leave a comment right here on our blog. We are listening.

Wednesday, March 25, 2009

2009 Wedding Colors

The color trends for wedding decorations have been moving away from strictly white and ivory and more toward bold, vibrant colors. Some examples of these 2009 designer colors are hot pinks, bright oranges, tiffany blue, yellows, and purples. These fresh trendy colors help make the wedding atmosphere fun and bright. Use some modern accessories to give your wedding decor a classy touch. White and ivory decorations will always be part of wedding decorating but a splash of strategically placed color can have a really nice affect. The hardest part of adding these trendy colors to your wedding decor is not going overboard. You don't want all the guests to need sunglasses just to find their tables. Of course if you are doing a tropical theme wedding then color is the order of the day. So there is occasion to have color as the bulk of the design, it's your wedding do it your way. We have a very nice line of unscented candles available in these colors to help get the look you want. Start planning your wedding decorations with enough time to make sure you can get what you want, and remember to have fun.

Friday, March 20, 2009

Bridal Shower Candle Poem

We've had many customers come into our store with this poem in their pocket, looking for the tapers to go with it. This poem, can be attached to a basket full of tapers or columns in the appropriate colors, makes a wonderful gift for a bride-to-be and her soon to be husband.

A basket of candles that come in a pair,
of all different colors, for you two to share.

The white ones burn first, they are wrapped in white lace,
to celebrate the first night in your new chosen place.

The mauve pair is smaller, and thinner,
they burn with your first company over for dinner.

There are candles to burn Christmas Eve, before bed,
your first Christmas married, that’s why they are red.

The navy candles are for your first fight;
use them to burn when making up all night.

Pink candles will set the mood and pave the way
for your very first married Valentine’s Day.

Now when your first year of marriage is through,
the Ivory anniversary pair will light for you two.

By this time we hope maybe, just maybe,
you could burn the yellow ones on the birth of your baby.

And just when you thought you could put these away;
take the light blue ones for your fifth anniversary day.

Now just one pair left for the big "25",
the anniversary pair that will keep your love alive.

So congratulations both of you on the start of your "forever",
may the two of you always be happy together.

And burn these candles just like I said,
but please don’t forget…blow them out before bed!


To make this basket work you need
a basket, a bit of white lace, 1 pair of White candles, 1 pair of mauve candles thinner than the rest of your candles, 1 pair of Red candles, 1 pair of navy candles, 1 pair of pink candles, 1 pair of ivory candles, 1 pair of yellow candles, 1 pair of light blue candles, and 1 pair of silver candles or the color of your choosing.

Wednesday, March 18, 2009

Open For Questions.

With the many questions we get in regards to our candles and other companies candles in general I thought it would be a good idea to open up the blog for questions. I will do my best to help resolve any issues or answer any questions you may have. I'm sure that "I don't know" will be one of the answers I use but I don't plan on making that my favorite one. So if you have something you have been wondering, fire away.